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Privacy policy

This privacy policy explains which personal data we process when you visit daumendreher.shop or place an order, why we do so and with whom we share it. It is based on the Swiss Federal Act on Data Protection (FADP).

1. Controller

SMN Online Distribution, Russikerstrasse 23, 8330 Pfäffikon ZH, Switzerland
Email: tapes@daumendreher.shop

Please send any questions or requests about data protection to this address.

2. What data we process and why

  • Orders: name, shipping and billing address, email address, phone number if provided, items ordered and payment method. We need this to process, ship and invoice your order, and for warranty and customer service.
  • Customer account: your email address for signing in and the overview of your orders.
  • Contact: the details in your message when you write to us, so that we can reply.
  • Newsletter: your email address if you sign up (section 6).
  • Use of the website: technical data such as IP address, browser, device, pages visited and time of visit. We use it to run and secure the shop and, as described in section 5, for analytics and advertising.

We do not receive your card or account details. They go directly to the payment provider.

3. Sharing with third parties

We only share personal data where this is necessary for the purposes above, namely with:

  • Shopify (Shopify International Limited, Ireland) – shop platform and hosting. Shopify also processes data in Canada and the USA.
  • Payment providers – Shopify Payments and PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg), depending on the payment method you choose.
  • Swiss Post – to ship your parcel.
  • Judge.me – for product reviews. If you write a review, your name as you entered it and your review are published in the shop.
  • Google – for analytics and advertising (section 5).

We do not sell personal data.

4. Transfers abroad

Some data is transferred to countries of the EU and the EEA, to Canada and to the USA. From a Swiss perspective, the EU, the EEA and Canada provide an adequate level of data protection. For the USA we rely on the Swiss-U.S. Data Privacy Framework where the recipient is certified under it, and on standard contractual clauses otherwise.

5. Cookies, analytics and advertising

We use cookies and similar technologies. Some are technically necessary, for example to make the cart and checkout work.

Through Google Tag Manager we also use Google Analytics 4 and Google Ads conversion tracking (Google Ireland Limited, Ireland, and Google LLC, USA). This shows us how the website is used and which ads lead to orders. For this purpose Google receives usage data such as pages visited, device and browser information, approximate location and IP address, and may transfer it to the USA. How Google processes data is described at policies.google.com/privacy.

You can block or delete cookies in your browser settings, turn off personalised ads at adssettings.google.com and prevent Google Analytics with the browser add-on at tools.google.com/dlpage/gaoptout. The shop remains usable.

6. Newsletter

You only receive the newsletter if you sign up for it, for example at checkout. You can unsubscribe at any time using the link in every newsletter email or by emailing us.

7. Retention

We keep personal data for as long as the respective purpose requires. By law we must keep order and accounting records for ten years. We keep your newsletter subscription until you unsubscribe.

8. Data security

The website transmits your data in encrypted form (HTTPS). We protect our systems against loss, misuse and unauthorised access with technical and organisational measures. Please keep the sign-in details for your customer account confidential.

9. Your rights

You can at any time request information about the data we hold about you, have it corrected or deleted, request that it be handed over or transferred, and object to its processing, in particular for advertising. You can withdraw any consent you have given at any time with effect for the future. To do so, write to tapes@daumendreher.shop. We may ask you to prove your identity. Statutory retention obligations remain reserved.

You can also lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC): www.edoeb.admin.ch.

10. Changes

We update this privacy policy when our data processing changes. The version published on the website applies.

Last updated: October 2026